Privacy Notice

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FACTS WHAT DOES Heritage Community Bank DO WITH YOUR PERSONAL INFORMATION?
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Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
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What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and account balances
  • Payment history and transaction history
  • Transaction or loss history and credit history
When you are no longer our customer, we continue to share your information as described in this notice.
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How? All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons Heritage Community Bank chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information Does Heritage Community Bank Share? Can you limit this sharing?
For our everyday business purposes: Such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus Yes No
For our marketing purposes: to offer our products and services to you Yes No
For joint marketing with other financial companies No We don't share
For our affiliates' everyday business purposes: information about your transactions and experiences Yes No
For our affiliates' everyday business purposes: information about your creditworthiness No We don't share
For nonaffiliates to market to you No We don't share
Questions? Call Call(423)636-5000 or go to www.hcbonline.us

Who we are
Who is providing this notice

Heritage Community Bank

What we do
How does Heritage Community Bank protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does Heritage Community Bank collect my personal information?

We collect your personal information, for example, when you

  • Open an account or apply for a loan deposit money
  • Use your credit or debit card or make deposits or withdrawals from your account
  • Provide account information
We also collect your personal information from others, such as credit bureaus or other companies.
Why can't I limit all sharing? Federal law gives you the right to limit only:
  • sharing for affiliates' everyday business purposes - information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

Definitions
Affiliates Companies related by common ownership or control. They can be financial and non-financial companies.
  • Heritage Community Bank does not share with our affiliates.
Nonaffiliates Companies not related by common ownership or control. They can be financial and nonfinancial companies.
  • Heritage Community Bank does not share with nonaffiliates so they can market to you.
Joint Marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
  • Heritage Community Bank doesn't jointly market.

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Contact Us

Heritage Community Bank
PO Box 428
Greeneville, TN 37744
Phone: (423) 636-5000
Lost/Stolen Card: (800) 500-1044

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